Privacy Policy

Imsofit (ABN 71 910 829 824) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with Australian privacy laws.

Last updated: November 2025

What Information We Collect

When you contact us or request a service quote, we may collect:

• Your name and contact details (phone, email)
• Your business or company name
• Your location
• Details about your equipment or service requirements
• Any other information you provide in your inquiry

We also collect information about how you use our website, including pages visited and time spent on our site, through cookies and analytics tools.

How We Use Your Information

We use your information to:

• Provide service quotes and respond to your inquiries
• Schedule and perform equipment servicing, installation, and repairs
• Supply spare parts and equipment
• Communicate with you about our services
• Improve our website and services

Cookies and Website Analytics

We use Google Analytics to understand how visitors use our website. This helps us improve the user experience. Google Analytics uses cookies to collect information such as:

• Pages you visit on our website
• How long you spend on each page
• How you arrived at our site
• Your device and browser type

You can opt out of Google Analytics by:

• Installing the Google Analytics Opt-out Browser Add-on
• Adjusting your browser settings to block cookies

Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Google Analytics - for website analytics purposes only
• Legal authorities - if required by law or to protect our legal rights

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses SSL encryption to secure data transmission. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Ask us to correct any inaccurate information
• Request that we delete your information (subject to legal requirements)
• Make a complaint about how we handle your information

To exercise these rights or if you have privacy concerns, please contact us using the details below. If you're not satisfied with our response, you can contact the Office of the Australian Information Commissioner at www.oaic.gov.au

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: